{"id":1524,"date":"2026-05-28T14:53:54","date_gmt":"2026-05-28T14:53:54","guid":{"rendered":"https:\/\/puntatalon.pl\/?page_id=1524"},"modified":"2026-07-06T19:40:22","modified_gmt":"2026-07-06T19:40:22","slug":"zwroty-i-reklamacje","status":"publish","type":"page","link":"https:\/\/puntatalon.pl\/en\/zwroty-i-reklamacje\/","title":{"rendered":"Returns &amp; Claims"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Zwroty (odst\u0105pienie od umowy)<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Klient b\u0119d\u0105cy konsumentem ma prawo odst\u0105pi\u0107 od umowy w terminie 14 dni bez podania przyczyny.<\/li>\n\n\n\n<li>Termin liczony jest od dnia otrzymania zam\u00f3wienia.<\/li>\n\n\n\n<li>Aby skorzysta\u0107 z prawa odst\u0105pienia, Klient powinien poinformowa\u0107 sprzedawc\u0119 drog\u0105 mailow\u0105 na adres: \ud83d\udce7 <a href=\"mailto:shop@puntatalon.pl\">shop@puntatalon.pl<\/a><\/li>\n\n\n\n<li>Zwrot \u015brodk\u00f3w nast\u0119puje w ci\u0105gu 14 dni od otrzymania zwr\u00f3conego towaru lub dowodu jego odes\u0142ania.<\/li>\n\n\n\n<li>Klient ponosi bezpo\u015bredni koszt zwrotu towaru.<\/li>\n\n\n\n<li>Zwrotowi podlegaj\u0105 produkty nieu\u017cywane, w stanie nienaruszonym.<\/li>\n\n\n\n<li>Warunkiem przyj\u0119cia zwrotu jest do\u0142\u0105czenie do przesy\u0142ki dowodu zakupu.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Zwrotowi podlegaj\u0105 produkty nieu\u017cywane, w stanie nienaruszonym.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Koszt odes\u0142ania produktu ponosi Klient.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Adres do zwrot\u00f3w:<\/strong><br><strong>Pola Kruc<\/strong><br>Punta Talon Wear<br>Aleja Pokoju 7\/56<br>31-548 Krak\u00f3w<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Zwrot p\u0142atno\u015bci<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Zwrot \u015brodk\u00f3w nast\u0119puje w terminie do <strong>14 dni od otrzymania zwr\u00f3conego produktu lub potwierdzenia jego odes\u0142ania<\/strong>. Zwrot wykonywany jest t\u0105 sam\u0105 metod\u0105 p\u0142atno\u015bci, jakiej&nbsp;u\u017cy\u0142&nbsp;Klient przy zakupie.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Reklamacje<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Wszystkie produkty oferowane w sklepie obj\u0119te s\u0105 odpowiedzialno\u015bci\u0105 Sprzedawcy z tytu\u0142u r\u0119kojmi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Klient ma prawo z\u0142o\u017cy\u0107 reklamacj\u0119, je\u015bli produkt jest wadliwy lub niezgodny z umow\u0105.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Reklamacj\u0119 mo\u017cna zg\u0142osi\u0107 mailowo na adres:<br>\ud83d\udce7 <a href=\"mailto:shop@puntatalon.pl\">shop@puntatalon.pl<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">W zg\u0142oszeniu nale\u017cy poda\u0107:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>numer zam\u00f3wienia,<\/li>\n\n\n\n<li>opis problemu,<\/li>\n\n\n\n<li>zdj\u0119cia (je\u015bli to mo\u017cliwe).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Reklamacje s\u0105 rozpatrywane w terminie do 14 dni.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">W przypadku uznania reklamacji Klient otrzymuje:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>napraw\u0119 produktu lub<\/li>\n\n\n\n<li>wymian\u0119, lub zwrot pieni\u0119dzy.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Contact<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">W sprawach zwrot\u00f3w i reklamacji:<br>\ud83d\udce7 <a href=\"mailto:shop@puntatalon.pl\">shop@puntatalon.pl<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Zwroty (odst\u0105pienie od umowy) Zwrotowi podlegaj\u0105 produkty nieu\u017cywane, w stanie nienaruszonym. Koszt odes\u0142ania produktu ponosi Klient. Adres do zwrot\u00f3w:Pola KrucPunta [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1524","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/puntatalon.pl\/en\/wp-json\/wp\/v2\/pages\/1524","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puntatalon.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/puntatalon.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/puntatalon.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/puntatalon.pl\/en\/wp-json\/wp\/v2\/comments?post=1524"}],"version-history":[{"count":6,"href":"https:\/\/puntatalon.pl\/en\/wp-json\/wp\/v2\/pages\/1524\/revisions"}],"predecessor-version":[{"id":1916,"href":"https:\/\/puntatalon.pl\/en\/wp-json\/wp\/v2\/pages\/1524\/revisions\/1916"}],"wp:attachment":[{"href":"https:\/\/puntatalon.pl\/en\/wp-json\/wp\/v2\/media?parent=1524"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}